General Questions

What is RPA?

RPA stands for Robotic Process Automation. It is a technology that uses software robots or «bots» to automate repetitive and rule-based tasks within business processes. These bots mimic human interactions with user interfaces to perform tasks such as data entry, form filling, data extraction, and more.

How does RPA work?

RPA bots interact with applications and systems through the user interface, just like a human user. They can navigate screens, input data, click buttons, copy and paste information, and perform other tasks.

What are the benefits of implementing RPA?

Some key benefits of RPA include:

  • Increased productivity and efficiency by automating repetitive tasks.
  • Improved accuracy and reduced errors compared to manual data entry.
  • Cost savings by reducing the need for human labor.
  • Faster processing times, leading to quicker turnaround for business processes.
  • Scalability, as RPA bots can be easily replicated to handle increased workloads.
What types of tasks or processes can be automated with RPA?

RPA can be applied to a wide range of tasks and processes. Common examples include data entry, invoice processing, report generation, data reconciliation, customer onboarding, HR processes, IT support tasks, and more. Any rule-based, repetitive task that involves interacting with software applications can be a candidate for automation.

What are attended and unattended RPA?

Attended RPA refers to scenarios where bots work alongside human users, typically clicking the button to start the robot. Unattended RPA, on the other hand, involves fully autonomous bots that can operate independently without human intervention, often running in the background on servers or virtual machines.

Is RPA secure?

RPA tools and platforms have built-in security features to ensure data integrity and compliance. Access controls, encryption, and audit logs are commonly used to protect sensitive information. However, as with any technology, proper security measures should be taken, such as securing credentials, regular security audits, and adhering to data protection regulations.